I had quite the experience watching
consumer interaction with the Pop Shop retail model at Knit Wit this past week.
I was very curious to see the pop-up shop in action. The results were a little
surprising. I found that many people were instantly attracted to the clothing
rack full of MM Lafleaur dresses, and the glass case holding Adornia Fine
Jewelry, yet no one seemed to gravitate towards using the iPad to make
purchases. Maybe it was not clear or easy to use, or maybe customers didn’t see
the correlation between the pop-up shop and the retail store space. It was important for me to watch how the
customers shopped the exclusive and limited-availability brands because it will
help me visually merchandise future pop-up shops with Pop Shop. I am working
with the creators of Pop Shop and Drexel’s Visual Merchandising class to come
up with a creative and engaging solution for many pop-up shops in the future.
I’m excited to meet with the class next week, and hope to inspire their
creativity.
For
the next trunk show and pop-up shops around Philly, I hope to create really
interesting displays…but what I’m really interested in, is how to successfully
market for the limited-time pop-up shops. I’m realizing it is very difficult to
generate buzz for a 2-week event. I have a network of classmates and friends
that I can update through social media. The brands and stores have a list of
customers that they can send e-mail blasts to, and we can even get press to
cover the event as well. It is more difficult to understand what drives the
customer in, and purchase products. I hope to learn, or better understand this
concept in the upcoming weeks.
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